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  • Ethernet  Normal Service

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  • Normal Service

    PMO-10407 Service Cease Notification : Old Shared Server Hosting - Final replacement
    Normal Service ( - ) More Details

    Service Cease Notification : Old Shared Server Hosting - Final replacement

    PMO Reference : PMO-10407Service area(s) : Hosting
    Start Date & Time : Risk : N/A
    End Date & Time : Impact : N/A

    Status : Normal Service

    This is an important notice that will affect your shared web hosting and email services.
    Action must be taken and you will be contacted to discuss further.

    Many customers have already migrated their services but for those that remain the servers which you use are being retired.

    IC will continue to supply this service, but in a better way, using new equipment that is supportable and will give a better level of service.

    This service notice is for all shared web or email hosting customers. Shared hosting for both email and web relies on software which is out of date consequently the decision has been taken to decommission all servers currently running these services. We have been informing customers of this for some time, now we are now starting the process of removing this service and migrating people away from it. Unfortunately, we need to give you official and final notice that because your current hosting is no longer supportable it must be changed to, current, supportable technology. We will be staging this process on a server by server basis and therefore we will be contacting customers, individually, as appropriate.

    Alternative, better, solutions are already in place and customers will be given options and advice to move to the most appropriate alternative. As customer requirements vary we have taken to decision to help customers migrate on a customer by customer basis to minimise disruption.



    What do I need to do?

    You do not need to do anything at the moment, we will be staging the retirement of the service on a server by server basis. You will receive an email notification before your server is due for removal and a member of our team will be in touch to discuss the various alternative solutions available.

    Will this affect my service?

    Yes, this package and all associated services are being discontinued and new replacements will be available. We aim to contact every customer personally before their server is decommissioned and help them migrate them to an alternative replacement service.
    Why are you doing this?

    The current shared hosting solution is legacy and is no longer fit for modern hosting requirements. There have been many technological advances since this product was launched and we have taken the decision to finally let the old systems have a well earned rest Customers who have been upgraded so far are reporting a much better service.



    * Risk and Impact attributes were introduced recently therefore for some planned maintenance and outages records may not contain values for risk or impact.

    Internet Central regrets any inconvenience this essential maintenance may cause our customers. Should you wish to discuss this matter further, please do not hesitate to contact our Support Desk on 01782 667766, please ensure that you quote the above PMO ticket reference as this will enable us to more easily respond to your issue.

    Internet Central would encourage all customers to subscribe to our Network Status RSS feed button on Support page

    Tip: If you are using Google Chrome browser, you need to add RSS Feed Reader plugin first.

  • Degraded Service

    PMO-10438 Planned Maintenance : Programme of Works affecting the WBMC and Broadband Complete Networks at Peterborough WBC POSI Node
    Degraded Service (25/04/2018 02:00 - 06:00) More Details

    Planned Maintenance : Programme of Works affecting the WBMC and Broadband Complete Networks at Peterborough WBC POSI Node

    PMO Reference : PMO-10438Service area(s) : Broadband
    Start Date & Time : 25/04/2018 02:00Risk : High - There is a high chance of Impact
    End Date & Time : 25/04/2018 06:00Impact : High - Serious / extended disruption

    Status : Degraded Service

    BTW is investing heavily to upgrade its broadband networks to ensure that there is sufficient capacity to support current & expected bandwidth growth.

    BTW plan to upgrade all of the hardware within the WBC Point of Service Interconnects (POSI) nodes that connect to the WBMC network. The upgrade will replace existing hardware with new hardware that has a far greater capacity and routing capability.

    Unfortunately, there will be a minimal network disturbance across the WBMC & Broadband Complete networks with an expected downtime of between 20 to 45 minutes. The upgrade will take place between 2am to 6am, in the event that the upgrade fails there will be a roll-back plan in place to revert the service to its original routing by before 6am. A field engineer will be onsite during the PEW


    Actions and Event History

    • 06/04/2018 14:59 -   

      Affected Exchanges:
      Peterborough Central
      Norwich City
      Lincoln
      Cambridge Trunk
      Attleborough
      Bungay
      Bury St Edmunds
      Cambridge Central
      Cherry Hinton
      Dereham
      Downham Market
      Ely
      Fakenham
      Felixstowe
      Great Yarmouth
      Haverhill
      Halstead
      Kings Lynn
      Lowestoft
      Norwich North
      Newmarket
      North Walsham
      Swaffham
      Stowmarket
      Sudbury (Suffolk)
      Saxmundham
      Thetford
      Boston
      Huntingdon
      Kettering
      Skegness
      Spalding
      St Ives
      Stamford
      St Neots
      Wisbech
      Brigg
      Gainsborough
      Healing
      Scunthorpe
      Uppingham
      Horncastle
      Foxhall
      Potton
      Birchwood
      Kesgrave
      Long Stratton
      Halesworth
      Gorleston
      March
      Cleethorpes
      Oakham
      Costessey
      Thorpe
      Coningsby
      Oundle
      Scartho
      Waterbeach
      Barton On Humber
      Immingham
      Warboys
      Mundesley
      Eye (EM)
      Market Rasen
      Waddington
      Washingborough
      Welton
      Crafts Hill
      Cottenham
      Eyke
      Harleston
      Kessingland
      Lakenheath
      Leiston
      Middleton (Norfolk)
      Narborough (Norfolk)
      Stanton (Suffolk)
      Terrington St Clements
      Willingham
      Watlington (Norfolk)
      Chapel St Leonards
      Kirton (Lincs)
      Sutton Bridge
      Upwell
      Wansford
      Woodhall Spa
      Buntingford
      Stansted
      Aylsham
      Beccles
      Blundeston
      Brandon
      Caister On Sea
      Cromer
      Diss
      Drayton
      Dersingham
      Elmswell
      Framingham Earl
      Fulbourn
      Girton
      Heacham
      Hethersett
      Histon
      Harston
      Kentford
      Linton
      Littleport
      Madingley
      Mildenhall
      Needham Market
      Newport (Essex)
      Ormesby
      Pakenham
      St Faith
      Sheringham
      Soham
      Stalham
      South Wootton
      Swavesey
      Trumpington
      Woodbridge
      Wymondham (Norfolk)
      Buckden
      Chatteris
      Holbeach
      Long Sutton (Lincs)
      Market Deeping
      Ramsey (EM)
      Sawtry
      Somersham
      Werrington
      Whittlesey
      Yaxley
      Barrow On Humber
      Epworth
      Humberston
      Haxey
      Metheringham
      Mablethorpe
      Ruskington
      Sudbrooke Park
      Waltham
      Scotter
      Sandy
      Dickleburgh
      Holt (Norfolk)
      Hunstanton
      Doddington (Cambs)
      Thrapston
      Alford (Lincs)
      Mulbarton
      Salhouse
      Swainsthorpe
      Walcott
      Wroxham
      Glinton
      Thorney
      Bardney
      Normanby By Spital
      Navenby
      Wickenby
      Aldeburgh
      Aldeby
      Ashwicken
      Badingham
      Bawdeswell
      Barnby
      Beyton
      Burnt Fen
      Burgh Castle
      Binham
      Blythburgh
      Bramfield
      Barnham Broom
      Botesdale
      Brent Pelham
      Barrow
      Brampton (Suffolk)
      Bottisham
      Castle Rising
      Caxton
      Cheveley
      Clare
      Cley
      Coltishall
      Debenham
      Elmham
      Earl Soham
      Elveden
      Fressingfield
      Framlingham
      Foulsham
      Freethorpe
      Gayton
      Great Cressingham
      Great Chesterford
      Great Massingham
      Great Sampford
      Gooderstone
      Hundon
      Hempnall
      Henham
      Hevingham
      Hillington
      Hingham
      Honington (Suffolk)
      Holme Hale
      Homersfield
      Honingham
      Horringer
      Hanworth
      Lavenham
      Loddon
      Mundford
      Matlaske
      Mellis
      Melton Constable
      Mattishall
      Nordelph
      Potter Heigham
      Rendham
      Cambridge Science Park
      St Cross
      Stoke Ferry
      Shipdham
      Smallburgh
      Steeple Morden
      Stretham
      Southery
      Stradbroke
      Surlingham
      Sutton (Cambs)
      Southwold
      South Walsham
      Swanton Abbott
      Thurton
      Tivetshall
      Wangford
      Wells (Norfolk)
      Woodton
      West Runton
      Abbots Ripton
      Benefield
      Benwick
      Billingborough
      Bleasby
      Belton
      Bottesford
      Bulwick
      Burgh
      Butterwick
      Castle Bytham
      Cottesmore
      Crowland
      Croxton
      Cotterstock
      Deeping St Nicholas
      Duddington
      Elton
      Fosdyke
      Friday Bridge
      Gedney Drove End
      Greatford
      Guyhirn
      Hubberts Bridge
      Kings Cliffe
      Kimbolton
      Long Bennington
      Little Steeping
      Moulton Chapel
      Morton
      Newborough (EM)
      Newton Wisbech
      Old Leake
      Parson Drove
      Rockingham
      Sibsey
      Spilsby
      Surfleet
      Sutton St James
      Sutton On Trent
      Swaton
      Terrington St John
      Tydd
      Welney
      Whaplode Drove
      Woolley
      Barnetby
      Billinghay
      Baumber
      Binbrook
      Burgh On Bain
      Bassingham
      Caistor
      Fulstow
      Kirton Lindsey
      Laughton
      Marshchapel
      Misterton
      Martin
      North Somercotes
      North Thoresby
      Owersby Moor
      Roxton
      Saxby All Saints
      Saundby
      South Cockerington
      Stenigot
      Spalford
      Sturton Le Steeple
      Stow (Lincs)
      Sutton On Sea
      Swallow
      Torksey
      Tealby
      Tuxford
      Ashwell
      Blunham
      Gamlingay
      Acle
      Arrington
      Burnham Market
      Bunwell
      Brooke
      Brundall
      Cockfield Green
      Comberton
      East Harling
      Eriswell
      Eye (Suffolk)
      Fordham (Cambs)
      Feltwell
      Fundenhall
      Gressenhall
      Haddenham (Cambs)
      Horning
      Isleham
      Methwold
      Martham
      New Buckenham
      Pymore
      Quidenham
      Reepham
      Stetchworth
      Swanton Morley
      Teversham
      Tittleshall
      Walsham Le Willows
      Watton (Norfolk)
      Bainton
      Fulbeck
      Manea
      Moulton (Lincs)
      North Luffenham
      Papworth St Agnes
      Sutterton
      Thistleton
      Wainfleet
      Hemswell
      Scampton
      Swinderby
      Saxilby
      Wragby
      Brandon Creek
      Broadfield
      Brancaster
      Bressingham
      Buxton (Norfolk)
      Castle Acre
      Chevington
      Clavering
      Caston
      Cottered
      Culford
      Docking
      East Rudham
      Elsworth
      Exning
      Fincham
      Fleggburgh
      Fritton
      Felixstowe Docks
      Garboldisham
      Great Hockham
      Great Ryburgh
      Hickling
      Hawkedon
      Holme
      Hoxne
      Hartest
      Ilketshall
      Kirby Cane
      Kirton (Suffolk)
      Linstead
      Occold
      Ousden
      Overstrand
      Peasenhall
      Pulham Market
      Radwinter
      Raveningham
      Ridgewell
      St Benets
      South Creake
      St Germans (Norfolk)
      Southrepps
      Saxthorpe
      Syderstone
      Thursford
      Thornham
      Ubbeston
      Wendling
      Weybourne
      Winterton On Sea
      Worlingworth
      Wrentham
      Walsingham
      Weasenham St Peter
      Westleton
      Yoxford
      Bythorn
      Castor
      Christchurch (Cambs)
      Clopton
      Corby Glen
      East Stoke
      Edenham
      East Kirkby
      Empingham
      Fenton Claypole
      Friskney
      Gosberton
      Great Ponton
      Honington (Lincs)
      Holbeach St Johns
      Holbeach St Marks
      Ingoldsby
      Knarr Cross
      Langrick
      Marshland Smeeth
      Mereside
      Manton
      Morcott
      New Leake
      Pinchbeck Bars
      Scremby
      South Rauceby
      Stickney
      Tongue End
      Turves
      Walpole St Andrew
      Winwick
      Witham on the Hill
      Wisbech St Mary
      Bishop Norton
      Corringham
      Dunham On Trent
      Huttoft
      Horsington
      Mareham Le Fen
      North Kelsey
      Owston Ferry
      Rampton
      Saltfleetby
      Searby
      Swaby
      Tetford
      Winceby
      Withern
      Wootton
      Great Gransden
      Wrestlingworth


    * Risk and Impact attributes were introduced recently therefore for some planned maintenance and outages records may not contain values for risk or impact.

    Internet Central regrets any inconvenience this essential maintenance may cause our customers. Should you wish to discuss this matter further, please do not hesitate to contact our Support Desk on 01782 667766, please ensure that you quote the above PMO ticket reference as this will enable us to more easily respond to your issue.

    Internet Central would encourage all customers to subscribe to our Network Status RSS feed button on Support page

    Tip: If you are using Google Chrome browser, you need to add RSS Feed Reader plugin first.

  • Degraded Service

    PMO-10436 Planned Maintenance : Programme of Works affecting the WBMC and Broadband Complete Networks at Preston WBC POSI Node
    Degraded Service (26/04/2018 02:00 - 06:00) More Details

    Planned Maintenance : Programme of Works affecting the WBMC and Broadband Complete Networks at Preston WBC POSI Node

    PMO Reference : PMO-10436Service area(s) : Broadband
    Start Date & Time : 26/04/2018 02:00Risk : High - There is a high chance of Impact
    End Date & Time : 26/04/2018 06:00Impact : High - Serious / extended disruption

    Status : Degraded Service

    BTW is investing heavily to upgrade its broadband networks to ensure that there is sufficient capacity to support current & expected bandwidth growth.

    BTW plan to upgrade all of the hardware within the WBC Point of Service Interconnects (POSI) nodes that connect to the WBMC network. The upgrade will replace existing hardware with new hardware that has a far greater capacity and routing capability.

    Unfortunately, there will be a minimal network disturbance across the WBMC & Broadband Complete networks with an expected downtime of between 20 to 45 minutes. The upgrade will take place between 2am to 6am, in the event that the upgrade fails there will be a roll-back plan in place to revert the service to its original routing by before 6am. A field engineer will be onsite during the PEW


    Actions and Event History

    • 06/04/2018 14:48 -   

      Affected Exchanges:
      Preston (Lancs)
      Kendal
      Liverpool Central
      Portadown
      Douglas
      Accrington
      Ashton on Ribble
      Bamber Bridge
      Blackburn
      Blackpool
      Burnley
      Cleveleys
      Dalton In Furness
      Formby
      Garstang
      Horwich
      Lancaster
      Leyland
      Lytham
      Nelson (Lancs)
      Poulton Le Fylde
      Ribbleton
      Rossendale
      Whalley
      Arrowebrook
      Bromborough
      Claughton
      Ellesmere Port
      Great Crosby
      Huyton
      Maghull
      Prescot
      Runcorn Main
      St Helens
      Sefton Park
      Skelmersdale
      Stoneycroft
      Widnes
      Lurgan
      Belfast Ormeau
      Barrhead
      Hamilton
      Shettleston
      Barrow In Furness
      Burscough
      Royal
      Rock Ferry
      Newton Le Willows
      Chorley
      Glasgow South
      Simonswood
      Darwen
      Scotstoun
      Morecambe
      Bearsden
      Churchtown
      Marton (Lancs)
      Bell
      Newry
      South Shore
      Higher Bolton
      Bishopbriggs
      Ormskirk
      Hunts Cross
      Renfrew
      Carnforth
      Govan
      Cressington
      Dungannon
      Layton
      Birkenhead
      Limavady
      Great Harwood
      Longridge
      Magherafelt
      Hoghton
      Billinge
      Tandragee
      Freckleton
      Hest Bank
      Knott End
      Parbold
      Pleasington
      Walney
      Aughton Green
      Hale
      Helsby
      Aghalee
      Castlederg
      Castlewellan
      Keady
      Strabane
      Bishopton
      Cranhill
      Johnstone
      Astley Bridge
      Fulwood
      Heysham
      Padiham
      Wilpshire
      Allerton
      Liverpool Brindle Road
      Gateacre
      Lark Lane
      Marshalls Cross
      Netherley
      Liverpool North
      Bridge of Weir
      Busby
      Glenboig
      Merrylee
      Irby
      Ainsdale
      Barnoldswick
      Birkdale
      Broughton (Lancs)
      Clitheroe
      Eccleston
      Fleetwood
      Hambleton
      Hesketh Bank
      Kirkham
      Longton (Lancs)
      Millom
      North Shore
      Orrell
      Penwortham
      St Annes
      Anfield
      Caldy
      Frodsham
      Hoylake
      Mountwood
      Rainford
      Marton (Middlesborough)
      Londonderry Brookhall
      Bessbrook
      Coalisland
      Cookstown
      Dromore (Down)
      Kilkeel
      Londonderry Waterside
      Maghera
      Moira
      Rathfriland
      Richhill
      Warrenpoint
      Waringstown
      Cambuslang
      Duntocher
      Ulverston
      Eglinton
      Kirkby Lonsdale
      Newby Bridge
      Settle
      Barbon
      Sedbergh
      Sedgwick
      Kinlochard
      Port of Menteith
      Arnside
      Bardsea
      Bentham
      Bootle (Cumb)
      Brock
      Catforth
      Clapham
      Croston
      Caton
      Forton
      Galgate
      Halsall
      Halton On Lune
      Ingleton
      Kirkby Stephen
      Mellor
      Milnthorpe
      Ribchester
      Rufford
      Hightown
      Airton
      Arncliffe
      Annalong
      Aughnacloy
      Belcoo
      Bready
      Belleek
      Ballygawley
      Ballinaskeagh
      Brookeborough
      Ballinamallard
      Bellarena
      Benburb
      Ballyronan
      Ballyward
      Bellaghy
      Castledawson
      Caledon
      Crossmaglen
      Draperstown
      Dungiven
      Derrygonnelly
      Gilford
      Gortin
      Irvinestown
      Kesh
      Katesbridge
      Lisnaskea
      Lisbellaw
      Mountfield
      Markethill
      Mayobridge
      Newtownstewart
      Rostrevor
      Stewartstown
      Swatragh
      Toomebridge
      Trillick
      Crossford
      Eaglesham
      Inveraray
      Brinscall
      Burton (Cumbria)
      Chatburn
      Grange Over Sands
      Great Eccleston
      Hornby
      Annaghmore
      Beragh
      Carrickmore
      Coagh
      Donaghmore
      Forkhill
      Garvagh
      Killeavy
      Moneymore
      Moy
      Pomeroy
      Trossachs
      Bolton By Bowland
      Brough
      Broughton In Furness
      Crosthwaite
      Chipping
      Crooklands
      Dent
      Dunsop Bridge
      Flookburgh
      Gisburn
      Greenodd
      Kirkby In Furness
      Lowick Bridge
      Newbiggin On Lune
      Pilling
      Samlesbury
      Satterthwaite
      Scarisbrick
      Slaidburn
      St Michaels
      Stonyhurst
      Silverdale
      Weeton
      Witherslack
      Manley
      Gargrave
      Horton in Ribblesdale
      Hellifield
      Kettlewell
      Long Preston
      Claudy
      Clogher
      Cross
      Campsie
      Dromore (Tyrone)
      Dunamanagh
      Drumquin
      Derryadd
      Derrylin
      Florencecourt
      Fintona
      Fivemiletown
      Feeny
      Glenanne
      Jerrettspass
      Loughgall
      Newtownbutler
      Newtownhamilton
      Poyntzpass
      Roslea
      Sion Mills
      Springfield (NI)
      Tulnacross
      Tempo


    * Risk and Impact attributes were introduced recently therefore for some planned maintenance and outages records may not contain values for risk or impact.

    Internet Central regrets any inconvenience this essential maintenance may cause our customers. Should you wish to discuss this matter further, please do not hesitate to contact our Support Desk on 01782 667766, please ensure that you quote the above PMO ticket reference as this will enable us to more easily respond to your issue.

    Internet Central would encourage all customers to subscribe to our Network Status RSS feed button on Support page

    Tip: If you are using Google Chrome browser, you need to add RSS Feed Reader plugin first.

  • Planned Maintenance

    PMO-10446 Emergency Maintenance : 10G links from london to hanley exchange and keele datacentre
    Planned Maintenance (27/04/2018 00:00 - 03:00) More Details

    Emergency Maintenance : 10G links from london to hanley exchange and keele datacentre

    PMO Reference : PMO-10446Service area(s) : Network Core
    Start Date & Time : 27/04/2018 00:00Risk : Low - No impact is expected
    End Date & Time : 27/04/2018 03:00Impact : Medium - Brief or minor service disruption

    Status : Planned Maintenance

    We have received notice of essential maintenance on a WSS card supporting multiple 10G fibre links from our London datacentre to our keele datacentre / hanley exchange pop. The sites are fed by multiple links so no major disruption is expected other than a brief route switch (maximum 15 seconds but typically 50ms). During works there will be reduced resilience at the sites thus placing the site as at risk and be warned. The notice is as below;

    Detailed Description of Works:
    Urgent work required to replace faulty WSS card.



    * Risk and Impact attributes were introduced recently therefore for some planned maintenance and outages records may not contain values for risk or impact.

    Internet Central regrets any inconvenience this essential maintenance may cause our customers. Should you wish to discuss this matter further, please do not hesitate to contact our Support Desk on 01782 667766, please ensure that you quote the above PMO ticket reference as this will enable us to more easily respond to your issue.

    Internet Central would encourage all customers to subscribe to our Network Status RSS feed button on Support page

    Tip: If you are using Google Chrome browser, you need to add RSS Feed Reader plugin first.

  • Planned Maintenance

    PMO-10442 Emergency Maintenance : 10G links from london to hanley exchange and keele datacentre
    Planned Maintenance (28/04/2018 20:00 - 29/04/2018 08:00) More Details

    Emergency Maintenance : 10G links from london to hanley exchange and keele datacentre

    PMO Reference : PMO-10442Service area(s) : Network Core
    Start Date & Time : 28/04/2018 20:00Risk : Low - No impact is expected
    End Date & Time : 29/04/2018 08:00Impact : Medium - Brief or minor service disruption

    Status : Planned Maintenance

    We have received notice of essential maintenance on multiple 10G fibre links from our London datacentre to our keele datacentre / hanley exchange pop. The sites are fed by multiple links so no major disruption is expected other than a brief route switch (maximum 15 seconds but typically 50ms). During works there will be reduced resillience at the sites thus placing the site as at risk and be warned. The notice is as below;

    Detailed Description of Works:
    Urgent work required to replace a damaged section of 240 fibre cable in London.
    This cable is at risk of failing therefore these works must take place and cannot be postponed.



    * Risk and Impact attributes were introduced recently therefore for some planned maintenance and outages records may not contain values for risk or impact.

    Internet Central regrets any inconvenience this essential maintenance may cause our customers. Should you wish to discuss this matter further, please do not hesitate to contact our Support Desk on 01782 667766, please ensure that you quote the above PMO ticket reference as this will enable us to more easily respond to your issue.

    Internet Central would encourage all customers to subscribe to our Network Status RSS feed button on Support page

    Tip: If you are using Google Chrome browser, you need to add RSS Feed Reader plugin first.

  • Degraded Service

    PMO-10437 Planned Maintenance : Programme of Works affecting the WBMC and Broadband Complete Networks at Milton Keynes WBC POSI Node
    Degraded Service (01/05/2018 02:00 - 06:00) More Details

    Planned Maintenance : Programme of Works affecting the WBMC and Broadband Complete Networks at Milton Keynes WBC POSI Node

    PMO Reference : PMO-10437Service area(s) : Broadband
    Start Date & Time : 01/05/2018 02:00Risk : High - There is a high chance of Impact
    End Date & Time : 01/05/2018 06:00Impact : High - Serious / extended disruption

    Status : Degraded Service

    BTW is investing heavily to upgrade its broadband networks to ensure that there is sufficient capacity to support current & expected bandwidth growth.

    BTW plan to upgrade all of the hardware within the WBC Point of Service Interconnects (POSI) nodes that connect to the WBMC network. The upgrade will replace existing hardware with new hardware that has a far greater capacity and routing capability.

    Unfortunately, there will be a minimal network disturbance across the WBMC & Broadband Complete networks with an expected downtime of between 20 to 45 minutes. The upgrade will take place between 2am to 6am, in the event that the upgrade fails there will be a roll-back plan in place to revert the service to its original routing by before 6am. A field engineer will be onsite during the PEW


    Actions and Event History

    • 06/04/2018 14:51 -   

      Affected Exchanges:
      Milton Keynes
      Ipswich
      Northampton
      Bedford
      Luton
      Oxford
      Swindon
      Binley
      Rugby
      Warwick
      Norwich West
      Ware
      Corby
      Daventry
      Hardingstone
      Market Harborough
      Ortons
      Rushden
      Wellingborough
      Abingdon
      Bradwell Abbey
      Bicester
      Berkhamsted
      Buckingham
      Cowley
      Dunstable
      Didcot
      Headington
      Hitchin
      Leighton Buzzard
      Letchworth
      Newport Pagnell
      Shefford
      Shenley Church End
      Stevenage
      Thame
      Witney
      Wolverton
      Chippenham
      Trowbridge
      Duston
      Weston Favell
      Wantage
      Chipping Norton
      Faringdon
      Towcester
      Leagrave
      Shipston on Stour
      Stratton St Margaret
      Stony Stratford
      Wallingford
      Biggleswade
      Kidlington
      Melksham
      Sawston
      Carterton
      Toddington (Beds)
      Silsoe
      Flitwick
      Kempston
      Harrowden
      Purton
      Shrivenham
      Earls Colne
      Great Horkesley
      Broughton (N.Hants)
      Earls Barton
      Irthlingborough
      Kibworth
      Kislingbury
      Long Buckby
      Roade
      Baldock
      Hexton
      Redbourn
      Wilstead
      Wing
      Saltford
      Burton Latimer
      Houghton Regis
      Lower Shelton
      Stotfold
      Welwyn
      Wheathampstead
      Hermitage
      Oakley (Beds)
      Hedingham
      Bozeat
      Brixworth
      Byfield
      Chapel Brampton
      Desborough
      Finedon
      Great Oakley
      Kingsthorpe
      Raunds
      Rothwell (Northants)
      Weedon
      Ampthill
      Boars Hill
      Cheddington
      Eaton Bray
      Kingston Blount
      Knebworth
      Middleton Cheney
      Markyate
      Olney
      Wheatley
      Woburn Sands
      Winslow
      Calne
      Combe Down
      Corsham
      Highworth
      Hungerford
      Weeley
      Rowstock
      Ardleigh
      Dedham
      Great Wenham
      Holbrook
      Blisworth
      Cogenhoe
      Cardington
      Great Barford
      Great Brickhill
      Ravensden
      Woburn
      Braunston
      Crick
      West Haddon
      Bacton
      Boxford
      Bayford
      Charsfield
      Great Yeldham
      Hintlesham
      Mendlesham
      Rattlesden
      Ramsey (Essex)
      Shotley
      Shottisham
      Twinstead
      Watton At Stone
      Wix
      Wickhambrook
      Waldringfield
      Witnesham
      Clipston
      Cranford
      Creaton
      East Haddon
      Hackleton
      Hallaton
      Maidwell
      Medbourne Green
      Preston Capes
      Silverstone
      Tugby
      Walgrave St Peters
      Welford
      Aldbury Common
      Asthall Leigh
      Benington
      Burford
      Brill
      Charlbury
      Colmworth
      Codicote
      Croughton
      Finmere
      Grendon Underwood
      Haddenham (Bucks)
      Heath and Reach
      Hockliffe
      Hanslope
      Kimpton
      Langford
      Little Gaddesden
      Long Crendon
      Middleton Stoney
      North Crawley
      Nuneham
      North Marston
      Offley
      Ramsden
      Steeple Aston
      Steeple Claydon
      Shillington
      Stoke Goldington
      Shephall
      Standlake
      Sharnbrook
      Stewkley
      Turvey
      Upper Heyford
      Waddesdon
      Walkern
      Warborough
      Whitwell (Herts)
      Whipsnade
      Yardley Gobion
      Aldbourne
      Ashbury
      Avebury
      Badminton
      Burbage
      Buckland
      Brinkworth
      Cannings
      Chiseldon
      Chirton
      Clanfield
      Filkins
      Great Bedwyn
      Hullavington
      Lechlade
      Minety
      Seend
      Stanford In The Vale
      Uffington
      Woodborough (Wilts)
      Wanborough
      Checkendon
      Compton (Berks)
      Inkpen
      Nettlebed
      Pangbourne
      Watlington (Oxon)
      Rowhedge
      Guilsborough
      Husbands Bosworth
      Pattishall
      Bampton Castle
      Bletchington
      Cumnor
      Cranfield
      Cropredy
      Eynsham
      Freeland
      Fritwell
      Harrold
      Kingham
      Longworth
      Riseley
      Stratton Audley
      Sulgrave
      Sutton Courtenay
      Shipton Under Wychwood
      Woodstock
      Ramsbury
      Bures
      Coddenham
      Copdock
      Coney Weston
      Great Barton
      Grundisburgh
      Helmingham
      Higham
      Nacton
      Offton
      Orford
      Sicklesmere
      Snape
      Woolverstone
      Blakesley
      Dingley
      East Langton
      Paulerspury
      Yardley Hastings
      Bulls Green
      Chadlington
      Childrey
      Charlton on Otmoor
      Clifton Hampden
      Chipping Warden
      Frilford Heath
      Garsington
      Haynes
      Lillingstone Dayrell
      Marcham
      Mursley
      Northill
      Ridgmont
      Soulbury
      Syresham
      Tackley
      Tetsworth
      West Hanney
      Weston (Herts)
      Broad Hinton
      Kempsford
      Lockeridge
      Leighterton
      Ogbourne St George
      Chieveley
      East Ilsley
      Kintbury
      Upper Basildon


    * Risk and Impact attributes were introduced recently therefore for some planned maintenance and outages records may not contain values for risk or impact.

    Internet Central regrets any inconvenience this essential maintenance may cause our customers. Should you wish to discuss this matter further, please do not hesitate to contact our Support Desk on 01782 667766, please ensure that you quote the above PMO ticket reference as this will enable us to more easily respond to your issue.

    Internet Central would encourage all customers to subscribe to our Network Status RSS feed button on Support page

    Tip: If you are using Google Chrome browser, you need to add RSS Feed Reader plugin first.

  • Degraded Service

    PMO-10440 Planned Maintenance : Programme of Works affecting the WBMC and Broadband Complete Networks at Bristol WBC POSI Node
    Degraded Service (15/05/2018 02:00 - 06:00) More Details

    Planned Maintenance : Programme of Works affecting the WBMC and Broadband Complete Networks at Bristol WBC POSI Node

    PMO Reference : PMO-10440Service area(s) : Broadband
    Start Date & Time : 15/05/2018 02:00Risk : High - There is a high chance of Impact
    End Date & Time : 15/05/2018 06:00Impact : High - Serious / extended disruption

    Status : Degraded Service

    BTW is investing heavily to upgrade its broadband networks to ensure that there is sufficient capacity to support current & expected bandwidth growth.

    BTW plan to upgrade all of the hardware within the WBC Point of Service Interconnects (POSI) nodes that connect to the WBMC network. The upgrade will replace existing hardware with new hardware that has a far greater capacity and routing capability.

    Unfortunately, there will be a minimal network disturbance across the WBMC & Broadband Complete networks with an expected downtime of between 20 to 45 minutes. The upgrade will take place between 2am to 6am, in the event that the upgrade fails there will be a roll-back plan in place to revert the service to its original routing by before 6am. A field engineer will be onsite during the PEW


    Actions and Event History

    • 16/04/2018 08:32 -   

      Affected Exchanges:
      Redcliffe
      Bournemouth
      Southampton
      Bridgwater
      Plymouth
      Truro
      Fareham
      Gosport
      Avonmouth
      Devizes
      Bath Kingsmead
      Kingswood
      Marlborough
      Midsomer Norton
      Weston Super Mare
      Boscombe
      Chandlers Ford
      Christchurch (Dorset)
      Ferndown
      Lymington
      Poole
      Ringwood
      Totton
      Weymouth
      Wimborne
      Winton
      Westbourne
      Bideford
      Bodmin
      Camborne
      Crownhill
      Falmouth
      Helston
      Liskeard
      Newton Abbot
      Newquay
      Okehampton
      Paignton
      Penzance
      Plympton
      Redruth
      St Austell
      Shirley (Southampton)
      Frome
      Saltash
      Burnham on Sea
      Bude
      Hampton
      Wadebridge
      Launceston
      Callington
      Tavistock
      Northbourne
      Malmesbury
      Devonport
      Cricklade
      New Milton
      Torquay
      Worle
      Clevedon
      Broadstone
      Botley
      Toothill
      Yelverton
      Wroughton
      Bishopsworth
      Blunsdon
      Titchfield
      Bleadon
      Bradenstoke
      Fawley
      St Columb
      St Just
      Glastonbury
      Thornbury
      Wells (Somerset)
      Plymstock
      Freshwater
      Ventnor
      Batheaston
      Bradford-On-Avon
      Hawthorn
      Haydon Wick
      Nailsea
      Radstock
      Timsbury
      Warminster
      Winterbourne
      Wootton Bassett
      Westbury (Wilts)
      Bindon Abbey
      Bassett
      Bursledon
      Canford Cliffs
      Hamble
      Highcliffe
      Hythe (Hants)
      Preston (Dorset)
      Southbourne
      Swanage
      Verwood
      Warmwell
      Devoran
      Gunnislake
      Hayle
      Looe
      Minehead
      Nanpean
      Par
      Penryn
      St Budeaux
      St Ives (Cornwall)
      Stenalees
      Torpoint
      Droxford
      Bampton (Devon)
      Camelford
      Dunster
      Scillonia
      Chew Magna
      Lulsgate
      Combwich
      Exminster
      Grampound Road
      Millbrook
      Three Waters
      Wembury
      Yealmpton
      Calbourne
      Godshill
      Niton
      Yarmouth
      Baltonsborough
      Box
      Bromham
      Bratton
      Compton Dando
      Crudwell
      Falfield
      Flax Bourton
      Lavington
      Limpley Stoke
      Mells
      North Trowbridge
      Rangeworthy
      Seagry
      Sherston
      Sutton Veny
      Temple Cloud
      Westonbirt
      Ashurst
      Beaulieu
      Brockenhurst
      Burley
      Corfe Castle
      Lyndhurst
      Sway
      Witchampton
      Anstey Mills
      Ashreigney
      Bere Alston
      Buckfastleigh
      Brent Knoll
      Bridestowe
      Cockwells
      Chillaton
      Chulmleigh
      Cornwood
      Dobwalls
      Downderry
      Fowey
      Fraddon
      Germoe
      Hartland
      Holbeton
      Kingswear
      Kilkhampton
      Lifton
      Lostwithiel
      Lewdown
      Lydford
      Milton Abbot
      Marazion
      Mawgan
      Mevagissey
      Mullion
      North Tamerton
      Otterham Station
      Padstow
      Perranporth
      Portreath
      Porthtowan
      Roborough
      Roche
      Rumford
      St Dominick
      St Germans (Cornwall)
      Sutton Cross
      Trebetherick
      Washford
      Widegates
      Wedmore
      St Day
      Beckington
      Castle Combe
      Keevil
      Marshfield
      Tetbury
      Bransgore
      Handley
      Milford on Sea
      Bickington
      Constantine
      Crantock
      Dartmouth
      Lanivet
      Modbury
      Nether Stowey
      Newton Ferrers
      Praze
      Rilla Mill
      St Agnes
      St Keverne
      St Merryn
      Stithians
      St Tudy
      Brighstone
      Chale Green
      Chillerton
      Chapmanslade
      Chewton Mendip
      Cranmore
      Didmarton
      Edingworth
      Faulkland
      Hilmarton
      Kellaways
      Kington Langley
      Lacock
      Nunney
      Bucklers Hard
      Cranborne
      East End
      Studland
      West Lulworth
      Worth Matravers
      Bishops Caundle
      Brendon
      Boscastle
      Brean Down
      Brompton Regis
      Canworthy Water
      Cardinham
      Clayhanger
      Coads Green
      Crowcombe
      Dolton
      Dulverton
      Exford
      Harbertonford
      Horns Cross
      Holford
      Landrake
      Lanreath
      Leedstown
      Lynton
      Mark Moor
      Manaccan
      Mitchell
      Mousehole
      Mawnan Smith
      Mary Tavy
      North Petherwin
      Newton Tracey
      Oakford
      Pipers Pool
      Port Isaac
      Polruan
      Polperro
      Porlock
      Portscatho
      St Buryan
      Stoke Climsland
      Sennen
      St Gennys
      Shaugh Prior
      St Mabyn
      St Mawgan
      St Mawes
      Staverton
      Stogumber
      Timberscombe
      Tintagel
      The Lizard
      Tregony
      Tresillian
      Veryan
      Winsford (Somerset)
      Zelah


    * Risk and Impact attributes were introduced recently therefore for some planned maintenance and outages records may not contain values for risk or impact.

    Internet Central regrets any inconvenience this essential maintenance may cause our customers. Should you wish to discuss this matter further, please do not hesitate to contact our Support Desk on 01782 667766, please ensure that you quote the above PMO ticket reference as this will enable us to more easily respond to your issue.

    Internet Central would encourage all customers to subscribe to our Network Status RSS feed button on Support page

    Tip: If you are using Google Chrome browser, you need to add RSS Feed Reader plugin first.

  • Degraded Service

    PMO-10441 Planned Maintenance : Programme of Works affecting the WBMC and Broadband Complete Networks at Glasgow WBC POSI Node
    Degraded Service (24/05/2018 02:00 - 06:00) More Details

    Planned Maintenance : Programme of Works affecting the WBMC and Broadband Complete Networks at Glasgow WBC POSI Node

    PMO Reference : PMO-10441Service area(s) : Broadband
    Start Date & Time : 24/05/2018 02:00Risk : High - There is a high chance of Impact
    End Date & Time : 24/05/2018 06:00Impact : High - Serious / extended disruption

    Status : Degraded Service

    BTW is investing heavily to upgrade its broadband networks to ensure that there is sufficient capacity to support current & expected bandwidth growth.

    BTW plan to upgrade all of the hardware within the WBC Point of Service Interconnects (POSI) nodes that connect to the WBMC network. The upgrade will replace existing hardware with new hardware that has a far greater capacity and routing capability.

    Unfortunately, there will be a minimal network disturbance across the WBMC & Broadband Complete networks with an expected downtime of between 20 to 45 minutes. The upgrade will take place between 2am to 6am, in the event that the upgrade fails there will be a roll-back plan in place to revert the service to its original routing by before 6am. A field engineer will be onsite during the PEW


    Actions and Event History

    • 16/04/2018 08:34 -   

      Affected Exchanges:
      Glasgow Central
      Donaldson
      Belfast City
      Aberdeen Lochnagar
      Belfast Central
      Alloa
      Dunfermline
      Inverkeithing
      Edinburgh Newington
      Waverley
      Antrim
      Bangor (NI)
      Ballymena
      Belfast Balmoral
      Belfast East
      Londonderry
      Lisburn
      Newtownards
      Whiteabbey
      Aberdeen Denburn
      Aberdeen North
      Aberdeen West
      Baillieston
      Bridgeton
      Cumbernauld
      East Kilbride
      Giffnock
      Halfway
      Lanark
      Langside
      Motherwell
      Paisley
      Uddingston
      Western
      Aberdeen Ashgrove
      Tranent
      Arbroath
      Peterhead
      Leith
      Coatbridge
      Musselburgh
      Airdrie
      Pollok
      Peebles
      Forfar
      Kirkintilloch
      Montrose
      Stonehaven
      Ellon
      Portobello
      Alexandria
      Penicuik
      Aberdeen Portlethen
      Clydebank
      Abbeyhill
      Aberdeen Kincorth
      Erskine
      Grangemouth
      Brechin
      Dean
      Maryhill
      Granton
      Omagh
      Coleraine
      Ibrox
      Milngavie
      Aberdeen Kingswells
      Linlithgow
      Rutherglen
      Wishaw
      Banbridge
      Belfast Malone
      Larne
      Enniskillen
      Glengormley
      Belfast Cregagh
      Downpatrick
      Armagh
      Carrickfergus
      Craiglockhart
      Dumbarton
      Bellshill
      Belfast Knock
      Springburn
      Wester Hailes
      Kirkliston
      Saintfield
      Newtonhill
      Alva
      Boness
      Cardenden
      Cowdenbeath
      Fauldhouse
      Gorebridge
      Innerleithen
      Liberton
      Mid Calder
      Newmills
      South Queensferry
      Stoneyburn
      Ballycastle
      Carryduff
      Kells
      Portrush
      Portstewart
      Belfast Stormont
      Templepatrick
      Kintore
      Mintlaw
      Bothwell
      Brediland
      Kilmacolm
      Larkhall
      Lennoxtown
      Port Glasgow (Harelaw)
      Port Glasgow (Newark)
      Broxburn
      Pentland
      Polmont
      Ballyclare
      Ballysillan
      Belfast Fortwilliam
      Belfast North
      Aberdeen Balgownie
      Croftfoot
      Drumchapel
      Thornly Park
      Cockenzie
      Colinton
      Davidson Mains
      Fairmilehead
      Kirriemuir
      Loanhead
      Ahoghill
      Ballynahinch
      Ballymoney
      Crossgar
      Crumlin
      Comber
      Donaghadee
      Dundonald
      Hillsborough
      Holywood
      Millisle
      Newcastle (Co Down)
      Randalstown
      Whitehead
      Aberdeen Bucksburn
      Banchory
      Aberdeen Bieldside
      Aberdeen Culter
      Aberdeen Dyce
      Blantyre
      Cambusnethan
      Cleland
      Gourock
      Helensburgh
      Kilbarchan
      Lesmahagow
      Newton Mearns
      Possil
      Provanmill
      Stepps
      Strathaven
      Wemyss Bay
      Otterburn
      Aboyne
      Killearn
      Crawford
      Aberlemno
      Auchenblae
      Airth
      Ashkirk
      Athelstaneford
      Dechmont
      Dollar
      Duns
      Eddleston
      Finavon
      Fountainhall
      Friockheim
      Gowanbank
      Gordon
      Greenlaw
      Humbie
      Inverbervie
      Kincardine (Fife)
      Letham (Angus)
      Oxton
      Pencaitland
      Philpstoun
      St Cyrus
      Stow (Scot)
      Walkerburn
      West Linton
      Chatton
      Seahouses
      Aughafatten
      Aghadowey
      Armoy
      Ballygally
      Bushmills
      Ballykinler
      Ballygowan
      Broughshane
      Cullybackey
      Cloughmills
      Cushendall
      Dundrod
      Glarryford
      Glenwherry
      Greyabbey
      Islandmagee
      Kilrea
      Killinchy
      Loughgiel
      Martinstown (NI)
      Portglenone
      Portavogie
      Strangford
      Alford (Aberdeen)
      Auchleuchries
      Auchnagatt
      Brodie
      Ballater
      Balmedie
      Dunecht
      Drumoak
      King Edward
      Aberdeen Kinellar
      Longside
      Muir of Fowlis
      Newburgh
      Newmachar
      Oldmeldrum
      Sauchen
      Udny
      Appin
      Arden
      Aros
      Balfron
      Balmore
      Biggar
      Bowmore
      Broughton (Scot)
      Buchlyvie
      Carnwath
      Chapelton
      Coalburn
      Douglas (Lanark)
      Garelochhead
      Gartocharn
      Kilcreggan
      Kilmun
      Ledaig
      Lochgoilhead
      Moffat
      Salsburgh
      Stonehouse (Scot)
      Strachur
      Tinto
      Nairn
      Earlston
      Ardglass
      Baillies Mills
      Ballywalter
      Castlereagh
      Dervock
      Dromara
      Helens Bay
      Kircubbin
      Killyleagh
      Maze
      Portaferry
      Seaforde
      Cruden Bay
      Torphins
      Carstairs
      Cardross
      Blainslie
      Blackford
      Bridge of Dun
      Cappercleuch
      Careston
      Carmyllie
      Clovenfords
      Cleish Hills
      Clova
      Cortachy
      Dolphinton
      Drochil Castle
      Edzell
      Farnell
      Fern
      Fossoway
      Foreside
      Glenisla
      Glenshee
      Heriot
      Hillside (Angus)
      Inverkeilor
      Inversnaid
      Kirkton Manor
      Limekilns
      Menmuir
      Stobo
      Tarfside
      Temple
      Westruther
      Winchburgh
      Yarrowford
      Chathill
      Netherton
      Whalton
      Carnlough
      Castlerock
      Cushendun
      Drumbo
      Dunloy
      Dundrum
      Glenarm
      Rathlin
      Rasharkin
      Stoneyford
      Catterline
      Crathie
      Collieston
      Crathes
      Dinnet
      Drumlithie
      Feughside
      Hatton
      Kingairloch
      Kincardine O Neil
      Lumphanan
      Morvern
      Old Rayne
      Pitcaple
      Strathdon
      St Fergus
      Tarland
      Tarves
      Wartle
      Whiterashes
      Ardentinny
      Bonawe
      Cairndow
      Clynder
      Coll
      Coulport
      Colonsay
      Crianlarich
      Crawfordjohn
      Craignure
      Dervaig
      Douglas Water
      Dunsyre
      Elvanfoot
      Fintry
      Fionnphort
      Ford (Argyle)
      Forth
      Furnace
      Inveruglas
      Jura
      Kilchrenan
      Kinlochspelve
      Langbank
      Lamington
      Lismore
      Loganswell
      Minard
      Pennyghael
      Port Askaig
      Port Charlotte
      Port Ellen
      Portnahaven
      Scarinish
      Skirling
      Tiroran
      Tobermory
      Tweedsmuir
      Tyndrum
      Ulva Ferry


    * Risk and Impact attributes were introduced recently therefore for some planned maintenance and outages records may not contain values for risk or impact.

    Internet Central regrets any inconvenience this essential maintenance may cause our customers. Should you wish to discuss this matter further, please do not hesitate to contact our Support Desk on 01782 667766, please ensure that you quote the above PMO ticket reference as this will enable us to more easily respond to your issue.

    Internet Central would encourage all customers to subscribe to our Network Status RSS feed button on Support page

    Tip: If you are using Google Chrome browser, you need to add RSS Feed Reader plugin first.

  • Degraded Service

    PMO-10444 Planned Maintenance : Programme of Works affecting the WBMC and Broadband Complete Networks at Leeds WBC POSI Node
    Degraded Service (05/06/2018 02:00 - 06:00) More Details

    Planned Maintenance : Programme of Works affecting the WBMC and Broadband Complete Networks at Leeds WBC POSI Node

    PMO Reference : PMO-10444Service area(s) : Broadband
    Start Date & Time : 05/06/2018 02:00Risk : High - There is a high chance of Impact
    End Date & Time : 05/06/2018 06:00Impact : High - Serious / extended disruption

    Status : Degraded Service

    BTW is investing heavily to upgrade its broadband networks to ensure that there is sufficient capacity to support current & expected bandwidth growth.

    BTW plan to upgrade all of the hardware within the WBC Point of Service Interconnects (POSI) nodes that connect to the WBMC network. The upgrade will replace existing hardware with new hardware that has a far greater capacity and routing capability.

    Unfortunately, there will be a minimal network disturbance across the WBMC & Broadband Complete networks with an expected downtime of between 20 to 45 minutes. The upgrade will take place between 2am to 6am, in the event that the upgrade fails there will be a roll-back plan in place to revert the service to its original routing by before 6am. A field engineer will be onsite during the PEW


    Actions and Event History

    • 25/04/2018 09:36 -   

      Affected exchanges:
      Leeds Basinghall
      Bradford
      Malton
      Pontefract
      Acomb
      Bridlington
      Castleford
      Crossgates
      Dewsbury
      Garforth
      Halifax
      Headingley
      Harrogate
      Hunslet
      Huddersfield
      Keighley
      Lofthouse Gate
      Milnsbridge
      Moortown
      Morley
      Otley
      Pudsey
      Scarborough
      Selby
      Shipley
      Skipton
      Wakefield
      Northallerton
      Whitby
      Barnsley
      Penistone
      Driffield
      Knaresborough
      Cleckheaton
      Low Moor
      Snaith
      Pocklington
      Leven (Yorks)
      Brighouse
      Pickering
      Batley
      Elland
      Sandal
      Horsforth
      Bingley
      Tadcaster
      Todmorden
      Harehills
      Armley
      Manningham
      Horton Bank
      Adel
      Wath Upon Dearne
      Melrosegate
      High Green
      Horbury Ossett
      Wetherby
      Idle
      Rothwell (Yorks)
      Oatlands
      Boston Spa
      Seacroft
      Rawdon
      Normanton
      Keyingham
      Royston (Yorks)
      Illingworth
      Dudley Hill
      Clifton
      North Cave
      Collingham Bridge
      Knottingley
      Earby
      Burley In Wharfedale
      Cullingworth
      Drighlington
      Gilberdyke
      Hebden Bridge
      Hornsea
      Hunmanby
      Market Weighton
      Meltham
      Strensall
      Thornton
      Withernsea
      Brotton
      Old Catterick
      Skelton (Cleveland)
      Saltburn
      Stokesley
      Silkstone
      Chapeltown
      Cross Hills
      Haworth
      Laisterdyke
      Skelmanthorpe
      Slaithwaite
      Sowerby Bridge
      Steeton
      Undercliffe
      Armthorpe
      Boroughbridge
      Calder Valley
      Cayton Bay
      Crofton
      Dringhouses
      Filey
      Flockton
      Guiseley
      Haxby
      Heckmondwike
      Holmfirth
      Honley
      Ilkley
      Kirkburton
      Mirfield
      Queensbury
      Ripon
      Ripponden
      South Milford
      Starbeck
      West Ayton
      Whitley Bridge
      Guisborough
      Stainton
      Darton
      Easingwold
      Thirsk
      Helmsley
      Kirkbymoorside
      Whitwell On The Hill
      Addingham
      Aldbrough
      Ampleforth
      Appleton
      Arthington
      Bilsdale
      Burton Pidsea
      Bretton
      Bubwith
      Cawood
      Dunnington
      Flamborough
      Flaxton
      Grassington
      Hemingbrough
      Holme On Spalding Moor
      Huby
      Kilham
      Leconfield
      Melbourne (N York)
      Pateley Bridge
      Patrington
      Riccall
      Skipsea
      Spurn Point
      Stillington (Yorks)
      Thorner
      Watton (Yorks)
      Aysgarth
      Bainbridge
      Great Ayton
      Glaisdale
      Hutton Sessay
      Loftus
      Reeth
      Sutton (Yorks)
      Topcliffe
      Beeford
      Beningbrough
      Birstwith
      Barkston Ash
      Barwick In Elmet
      Bishop Monkton
      Cloughton
      Darley
      Elvington
      Green Hammerton
      Hipperholme
      Howden
      Stamford Bridge
      Tockwith
      Tollerton
      Wheldrake
      Wilberfoss
      Hinderwell
      Hutton Rudby
      Sleights
      Burton Agnes
      Brandsby
      Blubberhouses
      Burnsall
      Bolton Abbey
      Bishop Wilton
      Burn
      Burythorpe
      Coneysthorpe
      Copgrove
      Coxwold
      Cracoe
      Dalton Holme
      Escrick
      Hackness
      Helperby
      Hovingham
      Harewood
      Huggate
      Kirby Misperton
      Langtoft
      Lastingham
      Linton On Ouse
      Lockton
      Middleton On The Wolds
      North Grimston
      North Newbald
      Nunnington
      Ramsgill
      Rillington
      Rufforth
      Sawley
      Sherburn
      Sheriff Hutton
      Skirlaugh
      Snainton
      Spofforth
      Stockton On Forest
      Thwing
      Tibthorpe
      Wetwang
      West Heslerton
      West Lutton
      Castleton (N Yorks)
      East Harlsey
      Grosmont
      Gunnerside
      Great Smeaton
      Goathland
      Hawes
      Kirby Wiske
      Kirkby Fleetham
      North Cowton
      Osmotherley
      Robin Hoods Bay
      Sinderby
      Sandsend
      Upsall
      Wainstones


    * Risk and Impact attributes were introduced recently therefore for some planned maintenance and outages records may not contain values for risk or impact.

    Internet Central regrets any inconvenience this essential maintenance may cause our customers. Should you wish to discuss this matter further, please do not hesitate to contact our Support Desk on 01782 667766, please ensure that you quote the above PMO ticket reference as this will enable us to more easily respond to your issue.

    Internet Central would encourage all customers to subscribe to our Network Status RSS feed button on Support page

    Tip: If you are using Google Chrome browser, you need to add RSS Feed Reader plugin first.

  • Degraded Service

    PMO-10445 Planned Maintenance : Programme of Works affecting the WBMC and Broadband Complete Networks at Manchester WBC POSI Node
    Degraded Service (14/06/2018 02:00 - 06:00) More Details

    Planned Maintenance : Programme of Works affecting the WBMC and Broadband Complete Networks at Manchester WBC POSI Node

    PMO Reference : PMO-10445Service area(s) : Broadband
    Start Date & Time : 14/06/2018 02:00Risk : High - There is a high chance of Impact
    End Date & Time : 14/06/2018 06:00Impact : High - Serious / extended disruption

    Status : Degraded Service

    BTW is investing heavily to upgrade its broadband networks to ensure that there is sufficient capacity to support current & expected bandwidth growth.

    BTW plan to upgrade all of the hardware within the WBC Point of Service Interconnects (POSI) nodes that connect to the WBMC network. The upgrade will replace existing hardware with new hardware that has a far greater capacity and routing capability.

    Unfortunately, there will be a minimal network disturbance across the WBMC & Broadband Complete networks with an expected downtime of between 20 to 45 minutes. The upgrade will take place between 2am to 6am, in the event that the upgrade fails there will be a roll-back plan in place to revert the service to its original routing by before 6am. A field engineer will be onsite during the PEW


    Actions and Event History

    • 25/04/2018 09:38 -   

      Affected exchanges:
      Blackfriars
      Ashton In Makerfield
      Bolton
      Northwich
      Oldham
      Bangor (Wales)
      Heywood
      Leigh
      Rochdale
      Southport
      Wigan
      Aintree
      Padgate
      Stockton Heath
      Wallasey
      Altrincham
      Ashton
      Bury (Lancs)
      Chorlton
      Didsbury
      Manchester East
      Failsworth
      Heaton Moor
      Hyde
      Rusholme
      Sale
      Stalybridge
      Stockport
      Trafford
      Urmston
      Walkden
      Wilmslow
      Woodley (MR)
      Aberconwy
      Chester Central
      Rhyl
      Caernarfon
      Denton
      Moss Side
      Eccles
      Irlam
      Farnworth (Bolton)
      Porthmadog
      Warrington
      Ashbourne
      Pwllheli
      Shaw
      Collyhurst
      Gatley
      Waterloo
      Daubhill
      Liverpool Bootle
      Stepping Hill
      Saddleworth
      Atherton
      Droylsden
      Poynton
      Runcorn East
      Knutsford
      Hooton
      Penketh
      Flint
      Llangefni
      Llanrwst
      Old Colwyn
      Rhos On Sea
      Weaverham
      Bethesda
      Valley
      Coppull
      Standish
      Upholland
      Chapel-En-Le-Frith
      Whaley Bridge
      Kelsall
      Llanberis
      Penygroes
      Rhuddlan
      St Asaph
      Hindley
      Lymm
      Stanley (Liverpool)
      Mossley
      Sandiway
      Holyhead
      Menai Bridge
      Adlington
      Appley Bridge
      Aspull
      Bacup
      Colne
      Littleborough
      Platt Bridge
      Ramsbottom
      Tottington
      Westhoughton
      Childwall
      Culcheth
      Heswall
      Neston
      Alderley Edge
      Bollington
      Disley
      Hartford
      Marple
      Mottram
      New Mills
      Radcliffe
      Ringway
      Abergele
      Colwyn Bay
      Llandudno
      Amlwch
      Corwen
      Dolgellau
      Llanfairfechan
      Belmont
      Turton
      Arley (Cheshire)
      Comberbach
      Pickmere
      Aberdovey
      Beaumaris
      Bunbury
      Betws Y Coed
      Cemaes Bay
      Little Budworth
      Tarporley
      Alstonfield
      Brailsford
      Cowers Lane
      Great Cubley
      Parwich
      Sudbury (Derbys)
      Thorpe Cloud
      Whitworth
      Liverpool Westwood
      Chinley
      Longnor
      Mobberley
      Prestbury
      Aberdaron
      Abersoch
      Barmouth
      Beddgelert
      Bodfari
      Botwnnog
      Christleton
      Cerrigydrudion
      Dolwen
      Dyserth
      Ffestiniog
      Gaerwen
      Huxley
      Llansannan
      Llangernyw
      Llanfairtalhaiarn
      Moelfre
      Mostyn
      Nefyn
      Pentrefoelas
      Penmaenmawr
      Penmachno
      Port Dinorwic
      Rhydymain
      Trefnant
      Tynygongl
      Kingsley
      Chelford
      Blaenau Ffestiniog
      Criccieth
      Llanwnda
      Penrhyndeudraeth
      Tarvin
      Ellastone
      Moore
      Manor Park
      Norcott Brook
      Padgate Park
      Bucklow Hill
      Lower Peover
      Bodorgan
      Bontddu
      Brynsiencyn
      Caerwys
      Capel Curig
      Chwilog
      Clynnogfawr
      Corris
      Dolwyddelan
      Dolgarrog
      Dyffryn
      Fairbourne
      Garn Dolbenmaen
      Ganllwyd
      Gwalchmai
      Halkyn
      Harlech
      Llangoed
      Llanbedrog
      Llanbedr
      Llandderfel
      Llanfaethlu
      Llanerchymedd
      Llithfaen
      Maentwrog
      Maerdy
      Newborough (Wales)
      Northop
      Pennal
      Pentraeth
      Rhiw
      Rhosneigr
      Trawsfynydd
      Trearddur Bay
      Tudweiliog
      Tynygroes
      Waunfawr


    * Risk and Impact attributes were introduced recently therefore for some planned maintenance and outages records may not contain values for risk or impact.

    Internet Central regrets any inconvenience this essential maintenance may cause our customers. Should you wish to discuss this matter further, please do not hesitate to contact our Support Desk on 01782 667766, please ensure that you quote the above PMO ticket reference as this will enable us to more easily respond to your issue.

    Internet Central would encourage all customers to subscribe to our Network Status RSS feed button on Support page

    Tip: If you are using Google Chrome browser, you need to add RSS Feed Reader plugin first.

Normal Service Normal Service Maintenance Maintenance Degraded Service Degraded Service Critical Service Critical Service Service Restored Service Restored Investigating Investigating

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