Support & Maintenance

Keeping your business communications working for you

There can be few things more damaging for a business than having your phone lines go down.  Phone outages mean lower productivity, lost business and, ultimately, lost revenue

At Internet Central, we understand the problems you face when your phones go down. That's why we are committed to doing everything we can to minimising disruption to your business if you should have a problem - and making sure it's 'business as usual' as soon as humanly possible.

Our technicians continually monitor our systems in order to anticipate problems before they occur, but if the worst should happen, we will be on the case immediately. 95% of all calls to our service centre are answered in less than 30 seconds - by a technician, not a switchboard operator - and 90% of all issues are resolved in four hours. For those that aren't, our care level 4 SLAs guarantee an engineer onsite within six hours, meaning your business is back to work sooner.

"When you take a phone line with IC we provide a direct interface into the engineering systems, allowing you to perform line tests directly and can even allow you to book an engineer there and then"

Internet Central - Giving you service and support that keeps your business doing business.