Hotdesking

Freedom for your users to roam around your organisation and move thier phone services and numbers with them

Hot Desking, sometimes referred to as Hotelling, provides users with the ability to associate their existing account, telephone number, features and settings with another 'Host' device (handset) for a controlled period of time. It allows the Hot Desking users to then make and receive calls and manage all of their features from a temporary device that they associate with. For example, a remote or mobile worker may use a hot desk phone whilst visiting a main or branch office and all outbound calls will present their actual CLI (telephone number).

Hot Desking is different to 'Find Me Follow Me' and 'Forwarding' service which simply redirects a user's calls to another user's phone. With IPVS Hot Desking the user takes total control of another phone, applies their setting and makes and receives calls with their actual CLI.

Highlights

• Easy to setup via Self-Service Web Portals or by dialing the 'Voice Portal'
• Make and receive calls from and to any Hot Desk phone
• A timer allows users to automatically disassociate with a hot desk phone after a set period of time
• Users retain all of their features and settings wherever they associate with a Host, including CLI.
• Integrates with IPVS Applications - Toolbar, Reception Console etc.

Features

There are two licenses that are required to run Hot Desking; Hot Desking Host and Hot Desking Guest.

Hot Desking Host

The Hot Desking Host feature allows user devices to be designated and configured as Hot Desking Host phones. This could be a brand new device, dedicated for Hot Desking and located in a flexible work area. Alternatively any existing users, who are perhaps not always in the office, can have their phones activated as Hot Desking Hosts. Configuration options provide the ability to set a time limit on how long a Hot Desking Guest User can associate their profile with a host phone.

Hot Desking Guest

The Hot Desking Guest feature allows users to associate their service profile with Hot Desking Host phones. This allows the Guest User to use the host's device with the guest user's telephone number, features and settings. Configuration options provide the ability for Guest Users to automatically disassociate with a host phone after a set period of time.

Benefits

• Reduce office space costs by increasing shared employee work space
• Reduce mobile call charges
• Improve productivity for remote and mobile workers that frequently travel to other company locations