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General Features

IP Voice Services Features List for Hosted Users

Site Group Features (Per Site)
Feature Name Basic Standard Premium* Premium Plus*
Call Capacity Management / Calling Plans Included Included Included Included
Configurable Feature Access Codes Included Included Included Included
Device Inventory Report Included Included Included Included
Ring Groups (Hunt, Intercept & Series) Included Included Included Included
Call Park & Pickup - Included Included Included
Enhanced Outgoing Calling Plan - - Included Included
LDAP Directory - - Included Included
Music On Hold - - Included Included
Auto Attendant Optional Optional Optional Optional
Call Centre ACD Optional Optional Optional Optional
Call Centre ACD Plus Optional Optional Optional Optional
Hunt Group Plus Optional Optional Optional Optional
Trunks Add on for Centrix Site Optional Optional Optional Optional
Personal User Features Licence (Per User)
Feature Name Basic Standard Premium Premium Plus
Authentication & Basic Calls Log Included Included Included Included
Call Forwarding (Always, Busy, No Answer, Not Reachable) Included Included Included Included
Call Return, Transfer (Blind & Consultative) Included Included Included Included
Call Waiting & Calling Name Retrieval Included Included Included Included
Calling Line ID Delivery - (External, Internal & Blocking) Included Included Included Included
Client Call Control Included Included Included Included
Flash Call Hold & Transfer & Intercept User Included Included Included Included
Last Number Redial Included Included Included Included
Three Way Calling Included Included Included Included
Automatic Call-back - Included Included Included
Anonymous Call Rejection - Included Included Included
Do Not Disturb - Included Included Included
Speed Dials - Included Included Included
Automatic Hold/Retrieve & Alternate Numbers - - Included Included
Call Forward Selective - - Included Included
Calling Line ID Blocking Override - - Included Included
CommPilot Express - - Included Included
Directed Call Pickup with Barge In - - Included Included
Priority Alert/Distinctive Ringing - - Included Included
Remote Office - - Included Included
Selective Call Acceptance & Call Rejection - - Included Included
Sequential Ringing & Simultaneous Ring - - Included Included
Voice Messaging User (Voicemail) incl. Call Notify Optional Optional Included Included
Voice Portal Calling - - Included Included
Toolbar (Outlook & Internet Explorer) Optional Optional Optional Included
Call Recording + 30 Days Storage Optional Optional Optional Optional
Reception Console Optional Optional Optional Optional
Soft Phone Optional Optional Optional Optional
Hot Desking/Hoteling - Optional Optional Optional
Shared Call Appearance - Optional Optional Optional
Busy Lamp Field (BLF) - - Optional Optional
Included = Included Option  Optional = Optional Feature ( - ) = Not Available
* To use the Premium Site Licence at least 50% of the users must be on a Premium or Premium Plus user licence.

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